GILIATH accepts selected payment methods:
- Visa
- Mastercard
- PayPal
- Bank transfer
Additional validation may be required based on selected payment method and your banking system.
Bank transfers are accepted, note that transfers can take up 6 days.
All transactions are secured with SSL encryption system to protect personal and payment data. GILIATH do not keep any credit/debit card information.
Online payments are proceeded through PAYU online platform.
EUR bank account:
IBAN: CZ3720100000002602076415
BIC/SWIFT: FIOBCZPPXXX
Additional validation may be required for some orders and can delay delivery; you will be contacted by our customer care.
Once your order has been processed, you will receive an email confirming your order has shipped
Please note that once your order is confirmed, we are unable to alter the delivery address or method, or any details within your order, such as product, number of products, size, color etc.
Please double check your address on each order to avoid complications with shipment.
Based on item availability time can vary. Possible scenarios are mentioned below.
All items in cart are in stock
If all items are in stock order will be shipped in 2 business days.
Item/s are out of stock
GILIATH customer care will contact you based on future availability of items out of stock.
Item/s are made to order
Made to order items can take up to 2-3 weeks based on production capacity.
GILIATH customer care will contact you regarding readiness.
EU & Global shipping
Shipping of orders is provided via our logistic partner Packeta.
Pricing for each location may vary based on destination.
Please see our shipping calculator at the checkout.
Packages will be always wrapped in foil to protect products from external influences.
Any visible damage to packaging with impact on product must be immediately reported to shipping company. In case of help contact our customer care.
Items purchased online can be returned within 14 days of reception on return address stated below.
Please note that all returned products must be packaged as described in our packaging manual (see Returns and Refunds PDF below).
Please note that all returned products must be returned in original branded packaging, with any related accessories, instruction booklets, labels, protective covers etc.
All returned packaging must be wrapped in foil to avoid damage from weather conditions (moisture, rain, snow). Please note that unwrapped and damaged packages will not be accepted.
Return adress:
Giliath company s.r.o.
Mickiewiczova 161/95
73301 Karvina
Czech Republic
Please note that returned products must be unused and in perfect condition.
Otherwise refunds will not be accepted.
Returns & Refunds PDF
Return or refund exceptions:
- made to order items
- hygienic items
